ORDERING
Firesong Silverworks is set up to process your order through PayPal. This is a secure and confidential ordering service; you will receive email reports of all transaction details. If you have any questions, or need to discuss order particulars, please call our toll-free line at 888 442-3336.

NOTE: If you do not wish to pay through PayPal, we accept Visa and MasterCard by phone.

SIZING
We size our jewelry specifically to your requirements. Please include the wrist size in the Message box in
Paypal. Orders are delayed when no size is given. Click here for Sizing Instructions.

SHIPPING
After placing your order, please allow 3-4 weeks for delivery.
RETURNS
We want you to love what you ordered. If something is not right, let us know. Please keep in mind that each piece is handmade and variations in color and style may appear. Unworn merchandise which is returned within 30 days of the shipping arrival date will be promptly processed. To send back an item that is too big or too small, please re-measure and contact us by e-mail or telephone us right away so we can make your replacement piece. No returns after 30 days. Be sure your package is prepaid and declared as returned merchandise. Sorry, we cannot accept COD returns.
TERMS
- Transactions are in U.S. dollars
- Listed prices include all sales taxes, shipping and handling.
- All customer information is strictly confidential.